Billing FAQs

How do I cancel my paid plan?

You can cancel your plan by going to the 'My Account' tab in your PDF Potion dashboard, selecting the 'Free' plan and clicking the 'Change Plan' button.


If I downgrade to the free plan, will I lose all my unused PDF credits?

You will retain your PDF credits until the end of your current billing cycle. Your paid plan will then be canceled and you'll be automatically subscribed to our Free plan which entitles you to 50 free PDFs/month.


For example, if you subscribe to the Standard Plan (which allows you to create 3,500 PDFs / month) on January 1st and you cancel your plan on January 15th, you will still be allowed to create up to 3,500 PDFs until February 1st (at which point you'll be downgraded to a Free plan)


Do unused PDF credits rollover to the next month?

No, unused PDF credits expire at the end of every month.


Do you offer annual plans?

Yes, contact us via this form and let us know what plan you want.


The highest PDF Potion plan is for 40,000 PDFs/month, but I need more than that. Can you offer me a custom plan?

Yes, contact us via this form with some details on what you're looking for.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.